Customer Support Dashboard | HelpDeskFlow Pro Ticket Management System

HelpDeskFlow Pro — offline support & ticket management

A complete customer support and help-desk dashboard that runs entirely in your web browser. Track support tickets, customers, agents, SLA performance, satisfaction ratings, a knowledge base, analytics and reports — all in one workspace.

Built for

Small businesses, freelancers, virtual assistants, e-commerce stores, agencies and small support teams. No coding, no setup, no accounts and no internet connection required.

Modules

• Dashboard — open tickets, overdue items and today's activity at a glance
• Tickets — priority, status, assignee, SLA due time and full conversation history
• Customers — contact records with their whole ticket history attached
• Agents — workload per agent, resolution times and satisfaction scores
• Knowledge base — reusable answers your team can paste into replies
• Analytics — volume trends, first-response time, SLA breach rate
• Reports — printable summaries for any date range
• Settings — your own branding, SLA targets, categories and currencies

How to open it

Unzip, double-click START-HERE.html, then click Launch Dashboard. Choose Explore with Sample Data to see it fully populated, or start with an empty workspace.

All data is stored locally in your browser, on your device only. Nothing is uploaded anywhere.